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Retail Therapy

6 Apr
I hate shopping for clothes in Italy. No such thing as “petite” sizes for those of us who are height-challenged, and most stores are tiny boutiques, so it is a drag going in-and-out to find what you might want. There is little in the way of moderately priced clothing: it is either too cheap (and probably flammable) or ridiculously expensive. A 22% VAT doesn’t help. Shopping the bancarelle (outdoor street market stalls) is not something I care to do. Imagine trying on your clothes in a Fototessera booth.
Typical bancarella in Viale Parioli, near our flat. Seasonal clothing, very inexpensive. Probably made by Chinese immigrants in sweat shops in Prato, IT.

Typical bancarella in Viale Parioli, near our flat. Seasonal clothing, very inexpensive. Probably made by Chinese immigrants in sweatshops in Prato, IT.

 

The fototessera booth, where we go for ID pictures, and where shoppers can slip in to try on clothes. Note the handy location next to overflowing trash bins.

The fototessera booth, where we go for ID pictures, and where shoppers can slip in to try on clothes. Note the handy location next to overflowing trash bins.

With summer approaching, I was really missing the days when we had the ability to shop online in the U.S. (Nordstrom! Amazon! Talbot’s!) and receive our purchases duty-free thanks to the Diplomatic Post Office. Lo and behold, we found out Lands’ End has a U.K. web presence and I was able to order jeans that fit.
If the U.K. decides to leave the EU, this will no longer be possible as we’ll have to pay customs fees, which are very high. <Sniff> I also like U.K. retailer John Lewis. Great stuff at not-bad prices. We also shop (and have for a year now) at Amazon.IT, where eerily our login info, address book, and credit cards ported over from Amazon.com.
Online shopping is not nearly as developed as in the U.S., but it’s a start. Now, off to ECCO’s EU site to browse sandals. The warm weather has arrived!

NB: For info on the Chinese garment industry in Prato, see this article from the New York Times

Dear Vacation Rental Property Owner

6 Feb
Dear Vacation Rental Property Owner (be you with VRBO, AirBnB, HomeAway, Sabbatical Homes, or Bob’s Pretty-Good Rentals),
There are a few 17 things I would like you to know about the needs and desires of travelers who rent your apartment or home. After several years of renting in both the U.S. and Europe, I find there are quirks or things lacking that, if corrected, would make a huge difference in our comfort level and willingness to return to or refer your property to others. I am not amused by your flea market furnishings or good-enough-for-a-college-student kitchen ware. I am appalled when you ask me to clean, and I am confused by the widely varying approaches to recycling.
  1. Put a chair in the bedroom(s) where one can sit to put on shoes and socks. I am short and when I have to sit on a high bed to put on my undies or socks, it’s very uncomfortable. I’m not asking that the bedroom be furnished like Versailles, but a bedroom with only a bed, a small table, and a dim lamp is not really furnished.

    OK, nothing this bad,m to date, but we've had our share of drapes sagging on wire and shades that won't stay up...others won't stay down.

    OK, nothing this bad, to date, but we’ve had our share of drapes sagging on wire and shades that won’t stay up…others won’t stay down.

  2. Make sure things work and are in good repair. Do the curtains, drapes and window blinds hang neatly and are easy to open? We’ve seen cockeyed blinds, drapes where the rod or support is drooping, shutters half falling off the wall. We’ve had a washing machine fail to drain leaving us with a soggy mess. My favorite was the water heater that did not turn itself off and heated water to scalding. The owner’s solution: turn it off during the day and on at bedtime. After all, why would you need hot water during the day?
  3. There should be more than two wine glasses in the cabinet. And it would be nice if they matched.
  4. We have indeed found broken glasses, hidden in closets by prior guests.

    We have indeed found broken glasses, hidden in closets by prior guests.

    The coffee pot must work. We checked into one apartment in Italy where they had the teeny tiniest single-serving Moka pot but the gas burners were too big for it. I could not set it properly on the grate over the burner: it fell through! So no coffee in the morning, which is one of the main reasons we like to rent apartments. If you supply a drip coffee maker, make sure there are filters. I’ve had to make them out of paper towels, which of course I purchased myself because there were none.
  5. When we check in at midnight to your check-yourself-in-no-one-will-meet-you-there’s-a-lockbox apartment, the toilet paper supply should consist of more than 12 sheets on the last roll in the place, and there should be hand soap. We have had to buy these items in several apartments. I don’t expect fancy little bottles of shampoo and lotion, but some hand soap would be nice in the bathroom.

    Please supply a spare few toilet rolls. Arrivng late one night we found our apartment down to a few precious sheets.

    Please supply a spare few toilet rolls. Arriving late one night we found our apartment down to a few precious sheets.

  6. Ditto in the kitchen: dish soap, paper towels, a hand towel or two. I should not have to buy dishwasher detergent or even soap for washing dishes in the sink.
  7. I am happy to run the dishwasher as I leave the premises, but please don’t expect me to strip the bed and wash the sheets and towels, too. It is YOUR responsibility to clean the place for the next guests, not mine. In one Portland, Oregon apartment, we were asked to strip the bed and start the washer while paying over $200 a night.
  8. Believe-it-ot-not, we actually make our bed wherever we are staying, but I do not hink I should have to wash the linens.

    Believe-it-or-not, we actually make our bed wherever we are staying, but I do not think I should have to wash the linens.

    In conjunction with #7, do not charge extra for cleaning. It’s really irritating to have to pay a cleaning fee when the rent is already $200 a night! Build it into the price. Maybe give a break for staying 4 or more nights since you won’t have to clean the place as often, or charge a little more for short stays to cover those times when it has to be cleaned two or three times in a week. And reasonable, please! I pay €48.00 a week to have my 1000 square foot apartment cleaned in Rome. Why does it cost €110.00 to clean your 600 square foot vacation let?

    Mommy Dearest would be appalled! So am I...

    Mommy Dearest would be appalled! So am I…

  9. Have some decent hangers in the closets and plenty of them. No wire hangers from the cleaners. Go to IKEA or Target and load up on nice wooden, or even heavy-duty plastic, hangers. If your guests are staying a month, they will need more than 6 bent wire hangers.
  10. We cannot intuit your city’s recycling and trash disposal rules, especially when we don’t speak the language. Explain the particulars and make sure your guests can comply without too much trouble. If you need to use pink bags for recyclable plastics and gray ones for garbage, supply them. We stayed in a place in Sorrento where the recycler only picked up plastics — in special green bags — on Thursdays and the plastics could only be set out on Wednesday evenings after 10:00PM.
    We were also admonished to remove all trash and recycling when we exited on Saturday. Since there was no place to put the plastics on Saturday we could not possibly comply. (See #8: it should be YOUR job to remove the trash anyway.)
  11. Expired food has to go.

    Expired food has to go.

    Periodically clean out the condiments and groceries left by prior guests. (Ironic that you want us to recycle and clean but you leave expired food in the house.) I never use the coffee left behind because it usually smells old. In a place we stayed last summer my husband tossed out a box of Cheerios that had an expiration date in 2013. It was July 2015 when he did this. Ric now makes it a habit to clean out the cupboards wherever we go. It’s a public service. Maybe you can label these items with the date you find them and if they are still there in 30 days, toss them out. 
  12. Reboot your router now-and-again. It helps the WiFi to function. By the way, strong, reliable WIFI is more important than almost any other amenity. We can no longer manage without it. It is the 21st century equivalent of “Direct Dial Phones!” in mid-20th-century motel rooms. We don’t need no stinkin’ phone, but we require WIFI. 
  13. Sort through the travel brochures and books left behind and only make available the latest and most reliable information. No sense leaving the Rick Steves’ 2010 Italy guide out when it’s 2015. Things change. The last guest’s crumpled map of downtown is not appealing. We’ve seen piles of tourist info in apartments that would make kindling for a bonfire. Maybe the visitors’ center can give you a stack of new maps to hand out. 
  14. When I wake up in the dark in a new place, I cannot remember what direction the bathroom is. Put a nightlight in each bathroom and supply a spare bulb. We need that for orientation when we wake up at night in a strange location. If you do not supply a nice low wattage nightlight, I have to leave on the overhead.

    Remember the elegance of a 1950s motel room? Many B&Bs in Europe have about as many electrical receptacles.

    Remember the elegance of a 1950s motel room? Many B&Bs and vacation apartments in Europe have about as many electrical receptacles.

  15. If your place is wired like a 1950s-era motel in Nebraska, please provide a power strip. I hate to crawl on the floor unplugging lamps so I can charge my phone. There should be a couple of convenient outlets for charging electronics. I should not have to put the phone in the bathroom or the iPad on the floor to charge them.
  16. If controlling the television requires an 8-year-old’s insight to the medium and the ability to juggle four remote controls, provide detailed instructions on which combination is necessary to watch the morning news. Best idea: pictures of each remote with guidance on how to use it and which buttons to push so I can figure it out in a jet-lagged state when I wake up at 4:00AM.
  17. Bathrooms should have decent towel bars or hooks so we can dry the towels out between uses. I hate having to hang them over the shower door or rod. So tacky. It would be nice to have access to an extra set of towels if we stay more than 2 nights. How hard is it to supply a couple of extra towels just-in-case. And don’t charge for beach towels in a resort location when you are already getting €200.00 per night from us!
Consider sleeping in your own property for a couple of nights now-and-then. See how it is to be a traveler in your rental. Can you make coffee in the morning? Do you like to hang your blouse on a twisted wire hangar? Can you read in bed? Do the pillows give you a crick in your neck? Are there enough pillows?  Is there something you miss? Your guests probably miss it too. You might be a more sympathetic landlord if you know what your guests are experiencing.
Sincerely,
GoodDayRome
P.S., Apartments we’ve loved have had:
  • Great WIFI
  • Lots of sturdy hangers (a dozen or more please!)
  • The Moka pot, Italian stallwart of the AM, must actually fit on the burner to work.

    The Moka pot, Italian stalwart of the AM, must actually fit on the burner to work.

    A crockpot so we could set up dinner and return from a day of hiking to a prepared meal (only happened once and it was so appreciated!)
  • More than 2 pillows
  • More than one set of towels for a stay of more than 3 nights
  • A Moka pot that makes two cups at a time (although we’d kill for a Nespresso machine)
  • Plenty of horizontal space for computers and personal effects
  • OUTLETS where they make sense! Bonus points to the apartment in London that actually provided a U.K. adapter! Double-bonus to our favorite apartment in Venezia where they have 110 and 220 outlets.
  • 4-or-more wineglasses and a corkscrew

    SMEG makes a fine toaster in Italy, but you seldom find a toaster in a gite.

    SMEG makes a fine toaster in Italy, but you seldom find a toaster in a vacation rental.

  • A welcome bottle of wine and chocolate (Can’t tell you how wonderful that was on a midnight arrival in San Francisco when we had last eaten a sandwich on the plane 6 hours earlier and after a transatlantic flight.)
  • A toaster (rare in Europe, loved by Americans)
  • Common condiments beyond salt & pepper: olive oil, balsamic vinegar, oregano, etc. so we can make a simple meal without leaving behind a month’s worth of supplies.
  • We love our wood hangers from IKEA. They cost next-to-nothing. ANd when I am somewhere for a week, I want more than 3 bent hangers.

    We love our wood hangers from IKEA. They cost next-to-nothing. When I am somewhere for a week, I want more than 3 bent hangers.

    Coat hooks by the door for our jackets
  • Towel racks in the bathroom

Most popular post

2 Feb
I have to laugh every time I look at my blog’s stats and see that once again, “Naked in Italy” has been viewed. I published the post in May of 2014. It has been far the most widely read and seems to have endured in popularity. I can only imagine the sophomoric minds who are Googling “Naked Italy” and coming up with links to my blog as well as whatever perversions they were chasing. 
Venus After the Bath, a stunning nude by Giambologna, on display at the U.S. Embassy in Rome.

Venus After the Bath, a stunning nude by Giambologna, on display at the U.S. Embassy in Rome.

So just for giggles, I am republishing it in case some of you newer subscribers happened to have missed it. 
Naked in Italy from May, 2014.

This and that

12 Jan
Our trips supply us with anecdotes far beyond the pictures we take, and often provide memories we talk about for years: Our two collie puppies running on moonlit Cannon Beach in Oregon on New Years Day at 6:00-God-help-us-AM; A priest roller-blading, cassock flying, on Via Arenula; A beautifully dressed, kind Italian businessman personally guiding us when we were lost in Spoleto;  Running into a pack of Portlanders on a mountain ridge in Italy on Christmas Eve. Here are a few more tidbits from our trip to London, Paris and Switzerland.

Italian moments

I was amazed at how often we encountered the Italian language and Italians outside of Italy. I heard Italian every single day, whether in the street, on a train, or in a restaurant or a shop. It made me miss Italy.
Parisians can find panettone, pandoro and other Italian treats, too.

Parisians can find panettone, pandoro and other Italian treats, too.

On Christmas Eve at Dean Street Townhouse our waitress was from Italy. It felt like home to order and chat in Italian.
Even in the north of Switzerland, we heard Italian daily. Our waiter at Punctum, where we found an amazingly good pizza, was Italian. You can read about it on my other blog, Our Weekly Pizza.

That small town feel

Many years ago, we traveled to my adopted hometown of Lindstrom, MN for my mother’s 80th birthday. The day we arrived there was a huge snowstorm and we were going to be very late getting from MSP to little Lindstrom. We called the motel and we were told they’d leave the key under the mat for us.  How cute is that?
No picture of Hotel Chur, so here is a serene little alley in the Alt Stadt, on our way to Punctum for pizza.

No picture of Hotel Chur, so here is a serene little alley in the Alt Stadt, on our way to Punctum for pizza.

We had a similar experience in Chur, Switzerland. Coming all the way from London, we knew we would not arrive until at least 10:00 PM, so I contacted the hotel. As the front desk staff goes home at 8:00 PM – odd in a hotel with 58 rooms – we received instructions via email including a code to a box that would release a door entry key. Our room key would be laying on the front desk (along with many others, we saw upon arrival). We had a moment of panic when the entry key did not release easily and I had to use a nail file to finagle it, but it all worked out quite well.

Fabled names

Drury Lane, Carnaby Street, Oxford Street, Piccadilly Square, Baker Street, Covent Garden, Whitehall. How often we have come across these names in literature and history and there we were in the midst of them! London Bridge, Tower of London, Westminster Abbey, Big Ben, Buckingham Palace: fabled landmarks in a literary town. I have to say as much as I like speaking Italian, it was fun to understand every damn word whether spoken or written. No menu translation challenges. 
'Do you know the muffin man who lives in Dury Lane?' There really is a Drury Lane. Now try to get that tune out of your head for the rest of the day.

‘Do you know the muffin man who lives in Drury Lane?’ There really is a Drury Lane. Now try to get that tune out of your head for the rest of the day.

Melting pot

After dinner on Christmas Day, we ventured to the Odeon at Marble Arch to See “Star Wars: The Force Awakens.” With reserved seats, there was no need to arrive super early to stand in line, although we milled around in the lobby for a while before the theatre was clear. We heard very little English being spoken among the various family groups waiting. Predominant language? Arabic.
Carnaby was well decorated for the holiday.

Carnaby was well decorated for the holiday.

Thanks to the former British Empire, London is truly home to many cultures. As a result, ethnic food is widely available. We love Italian food, but it was a real treat to eat good Indian food in a London restaurant.

Hailo

Hailo is the Uber for legal cabs. I am not a fan of Uber. I think the drivers who are licensed and who have spent years studying their cities should get my transportation Euro, Pound, or Dollar. London’s answer is Hailo.  In about 5 minutes, I installed the app, signed up, and had a cab scheduled for 06:30 the next morning. The driver was a gem, arrived early, helped with bags, and spoke with the most amazing Cockney accent. Luckily he could understand me better than I understood him. Hailo is also available outside the U.K. It worked great and I wish it would come to Rome. Thanks to Nigel for the recommendation!

Pedestrians & parking

As a pedestrian in Roma, one watches traffic ever-so-carefully. People wear headsets listening to music when they drive, they talk on cell phones even though it is illegal, and generally pedestrian crossings are used for parking so they get little respect as pedestrian zones.  
Orderly, I tell you! Look how the women areallowed to cross the street without a motorino shooting past. And no one is parked in teh crosswalk. Heaven!

Orderly, I tell you! Look how the women are allowed to cross the street without a motorino shooting past. And no one is parked in the crosswalk. Heaven!

In Switzerland, cars screech to a halt before you even know you want to cross the street. I almost felt obligated to cross the drivers were so polite and accommodating. Reminded me of Portland.
I love that in London and Paris drivers park where they are supposed to, inside the parking zones, not on sidewalks or within the zebra stripes. It makes for such an orderly city! Most of you take this for granted, but if you’ve ever been to Roma, you know that creative acts of parking make rough going for those on foot.

Crypt café

Cafe in the Crypt. Notice the tombstones on the lower left.

Cafe in the Crypt. Notice the tombstones on the lower left.

Eating in a mausoleum? Why not? At the famous St. Martin-in-the-Field there is a cafeteria in the crypt. It’s far from the Lutheran Church basements of our youth in the Upper Midwest. This is a true crypt with ancient tombs underfoot. The food was simple, of good quality and, for London, inexpensive. (One sandwich, 2 bottles of water, coffee and tea for GBP 9.85.) It was warm, with low-lighting, a polite crowd, decorated for Christmas.
We ate our light lunch with the Baythorns.

We ate our light lunch with the Baythorns.

St. Paul’s Cathedral also has a café in their crypt. Not as big, but great for coffee and cake.
I don’t see this trend coming to St. Peter’s anytime soon. Can you imagine the crowds if you could have lunch at the tomb of a deceased pope?

Trains, buses, and the Tube

4 Jan
It’s the little stories, observations, and encounters along-the-way that we remember far longer than we recall the stats we learn during a museum tour or even recall in our mind’s eye the finest art in a cathedral. That is certainly the case with our trip to Paris, London, and Switzerland during the Christmas season.
Love the double deckers. Sitting up front on top gives one an impressive view.

Love the double deckers. Sitting up front on top gives one an impressive view.

I have been trying to think of a way to blog about this trip. You’ve seen plenty of pictures of Christmas lights in Roma, Milano, and Paris (plus blogger John Henderson did a far better job than I ever could about Roma). A litany of the sites we saw is just another travelogue.
For the next few posts, I will share some vignettes, stories, and observations from our 4-countries-in-2-weeks trip. First up, a bit about transportation differences.
London Transportation Museum: Old-style bus.

London Transportation Museum: Old-style bus.

Italian trains and buses are anything but quiet. Bangladeshi housekeepers call their mamas in the old country on the super-affordable plan from TIM. Single travelers call everyone in their contact list (Sono in treno! Sono sul autobus!) to inform them of their transit woes. Families en route to their holiday travel with bags of food to sustain them and everyone is chatting ALL THE TIME. Ric’s mom came from the school of never let a moment pass in silence, but they would put her to shame. Italians are social creatures and constantly in touch. What they did before cell phones I cannot imagine, although personal conversation is still a strong suit. Texting happens, sure, but talking is far more prevalent. Who has so much to say? Ric and I can sit for an hour without speaking a word. We call it “companionable silence,” well-developed in 31 years.
Bernina Express . Just threw this one in as a beauty shot.

Bernina Express. Just threw this one in as a beauty shot.

In Paris, if you talk too loud on the bus or Metro you get the stink eye from the French. Conversations are sotto voce and cell phones are not used except to text, peruse Facebook, or other non-intrusive activity. How pleasant it is! The Swiss are similarly low-key, reserved, and, well, Swiss.
In London, we found people chatting a bit more, but in both Paris and London we saw a lot of people reading on the Tube, Metro or bus. Reading actual books, not on devices. One seldom sees a book pulled out on an Italian bus and it would be impossible to do on the Rome Metro since you are always cheek-by-jowl with scarcely room to change your mind. You cannot read on a Roman bus because most of them lack shock-absorbers and the kidney-pounding you take going over cobblestones makes it impossible to focus on a book.
The Metro in Rome is a dog pile. People are in constant motion. There is no queue. People can barely descend from the train before would-be riders crush forward. I have been pushed aside by young people and middle-aged men with no consideration for my gender, age, or the fact I might be dragging luggage. It is a free-for-all. The stations are filthy, the trash bins overflowing, and of course, the great tradition of graffiti covers trains as well as walls.
London Tube station. Excellent signage, lighting, acoustics. Far from Rome.

London Tube station. Excellent signage, lighting, acoustics. Far from Rome.

Ah, London and Paris, with your orderly queues, updated stations, and avoidance of unnecessary conversation! You can actually hear the announcements in a British or French tube station. The Tube stations in London are spotless, with no graffiti at least where we traveled. Even the older stations are well-maintained. I love the Parisian Metro stations that have the glass dividers that keep people from falling into the tracks and define the exit and entry points. Several Parisian men actually offered me their seats and no one pushed past me as though I were invisible. In London, we were able to sit down on the Tube most trips, thanks to a preponderance of trains and well-designed cars. Double-decker buses are, by the way, a delightful way to tour the city. I love how everyone is disciplined enough to get on at the front and off in the middle. Not quite that way in Roma…
Bernina Express interior. Lovely, quiet, comfy. Coffee cost us €4.50 each however. On Trenitalia you get one free.

Bernina Express interior. Lovely, quiet, comfy. Coffee cost us €4.50 each, however. On Trenitalia you get one free.

The Swiss train stations are oases of calm in a calm country. Well-signed, immaculate, orderly, no pushing or shoving (except by foreigners who carry their own habits along). The trains may not be as posh as the Frecciarossa or Italo Treno, but they are comfortable. With no discounting and no complimentary wine (sniff!), the Swiss railroad must be making some serious francs.
Italy, we love you! We love your trains and your warm-hearted people. We love not needing a car to travel all over the city, country, and continent. You do coffee better than anywhere we’ve lived or traveled, and we miss your food when we are out-of-the-country, but you could be just a smidge quieter and stand in line now-and-then.